What if I’ve already done research on my own?

If you’ve already done some of your own research, we would love to use that as our baseline of knowledge.  Typically, our customers who have done some research have only used online resources such as Fold3, Ancestry.com, and Google.  These online resources only include a small portion of the billions of records available at the National Archives.

If you have done a records request from the National Archives, they will usually only send a couple of documents to you (discharge papers, medical records, etc). These documents are still a great start, but usually leave families with little to no new information on their loved one.

These first research steps are a huge help for us to get started as it allows us to jump right into the more advanced researching, without needing to spend any time tracking down the basic information on your loved one.  Our research goes much deeper than the two methods listed above.  This is because the vast majority of the billions of paper at the National Archives (or NPRC) are not digitized and require our researchers to manually photo copy each page of your veteran’s timeline as we track them down.